Dorothy Neal founded Forever Home Care Service LLC, driven by a powerful desire to bring the highest standards of professionalism and compassion to the home care industry.  Her vision was forged during a distinguished 23-year career at AT&T, where she began her journey straight out of Robert Morris University and gained invaluable experience across customer service, administrative management, and strategic operations.

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At AT&T, Dorothy cultivated a deep-seated understanding of what it takes to build and manage a service-oriented organization.  She led with a “customer-first” mentality, a principle she now applies to every aspect of Forever Home Care Service LLC.  This commitment to exceptional service is a direct result of her time spent managing complex operational processes, where she learned that precision and reliability are the foundations of building and maintaining customer trust.

 

Her corporate background is not just a professional asset; it is the source of her agency’s unwavering commitment to operational excellence.  She draws on her extensive experience to oversee all of the agency’s human resources, payroll, and benefits coordination, ensuring that Forever Home Care Service LLC runs with the same efficiency and integrity as a major corporation.  This business acumen allows her to focus on what matters most: providing personalized, compassionate care to every client.

 

For Dorothy, the transition from corporate administrative to community advocate was a deliberate one.  She channeled her experience managing teams and complex logistics into a mission to serve her neighbors.  This unique combination of corporate rigor and genuine personal care is what sets Forever Home Care Service apart.  She has built an agency that is licensed, bonded, and insured, earning a reputation for dependability and trust throughout Cook, Will and DuPage counties in Illinois.

 

Dorothy Neal’s story is a powerful narrative of a leader who leveraged decades of corporate training and customer service expertise to create a business that serves her community with both a sharp mind and a warm heart.  Her commitment to excellence and compassion is the driving force behind Forever Home Care Service LLC’s mission to help clients live with comfort, independence, and dignity in their own homes.